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Slate Systems Referral Program Terms of Service

Version 2.0 · Effective May 3, 2026 · Acceptance by participation in the Program

READ CAREFULLY: By participating in the Slate Systems Referral Program (sharing a referral link, completing a partner enrollment form, accepting a referral commission, or accepting any benefit of the Program), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not participate. You also agree to the binding arbitration and class action waiver in Section 21 below.
Table of Contents
  1. Definitions
  2. Eligibility & Enrollment
  3. Commission Structure
  4. Payment Terms
  5. Tax Treatment
  6. Attribution & Tracking
  7. Clawbacks & Refunds
  8. Cancellation & Reactivation
  9. FTC Disclosure Requirements
  10. SMS & Email Compliance (TCPA, CAN-SPAM)
  11. Prohibited Conduct
  12. Intellectual Property
  13. Data & Privacy
  14. Confidentiality
  15. Term & Termination
  16. Modifications to Program
  17. Independent Contractor Relationship
  18. Indemnification
  19. Disclaimer & Limitation of Liability
  20. Force Majeure
  21. Binding Arbitration & Class Action Waiver
  22. General Provisions

1. Definitions

Capitalized terms have the following meanings:

2. Eligibility & Enrollment

You are eligible to participate if you (a) are an individual aged 18 years or older, or an entity duly organized and in good standing; (b) have legal capacity to enter into binding contracts; (c) are not located in, organized under the laws of, or a resident of any jurisdiction subject to comprehensive U.S. economic sanctions (including, without limitation, Cuba, Iran, North Korea, Syria, the Crimea region, and the so-called Donetsk and Luhansk People's Republics); and (d) are not on any U.S. government list of prohibited or restricted parties.

Enrollment occurs through one of the following means:

  1. Auto-enrollment. If you are an existing client of Slate Systems, you are automatically enrolled in the Program upon your account becoming an active client.
  2. Self-enrollment. Any eligible person may enroll by submitting the partner application form at partners.slatesystems.io or socios.slatesystems.io.
  3. Direct enrollment. Slate may, in its sole discretion, enroll specific individuals or entities by direct invitation.

Slate reserves the right to refuse enrollment, suspend, or terminate any Partner at any time, for any reason or no reason, with or without notice, subject only to the obligation to pay accrued and unpaid Commissions for Active Referred Clients through the date of termination, except where termination is for cause as set forth in Section 15.

3. Commission Structure

Subject to these Terms (including, without limitation, Sections 5, 7, and 11), Slate shall pay you the following Commission:

Slate reserves the right to modify the Commission rate or structure prospectively in accordance with Section 16. Commissions accrued prior to the effective date of any modification will be calculated and paid at the rate in effect at the time of accrual.

4. Payment Terms

4.1 Payment Method — Stripe Connect Express

Commissions are paid exclusively via Stripe Connect Express, a service of Stripe Payments Company and Stripe, Inc. ("Stripe"). To receive payment, you must (a) accept Stripe's Connected Account Agreement and Stripe's Services Agreement; (b) complete identity verification (KYC) as required by Stripe; (c) provide accurate U.S. bank account information and Form W-9 information (or W-8 BEN/BEN-E for non-U.S. persons, where eligible). Slate does not have access to your bank credentials or full tax information; Stripe holds and verifies these directly.

4.2 Stripe Onboarding Timing

Slate will invite you to complete Stripe onboarding only after you earn your first Commission. You are not required to complete Stripe onboarding at the time of Program enrollment. If you have not completed Stripe onboarding when a Commission first accrues, Slate will notify you and hold the Commission for you until you complete onboarding (no expiration).

4.3 Payment Cadence

Commissions are paid monthly, on or about the first (1st) calendar day of each month, for Active Referred Clients of the immediately preceding calendar month. Slate uses commercially reasonable efforts to disburse payments within five (5) business days of the cadence date. Bank processing times are outside Slate's control.

4.4 Holds and Verification

Slate may delay or hold any payment if (a) Stripe identifies a verification or compliance issue with your account; (b) Slate reasonably suspects fraud, abuse, or violation of these Terms; (c) Stripe places a reserve, restriction, or hold on the funds; or (d) applicable law requires withholding or reporting prior to payment. Slate will inform you in writing if a hold exceeds thirty (30) days.

4.5 Errors

If you believe a Commission was miscalculated or improperly withheld, you must notify Slate in writing within sixty (60) days of the Commission cycle in question. Failure to notify within this period waives the claim. Slate's records of payments and accruals are presumptively correct, absent manifest error.

5. Tax Treatment

You are solely responsible for determining and paying all taxes (federal, state, local, and foreign, including without limitation income, self-employment, sales, value-added, and excise taxes) owed in connection with Commissions you receive. Slate does not withhold taxes from Commissions.

If you are a U.S. person and Stripe processes US$600 or more in payments to you in a calendar year (the IRS Form 1099-K threshold then in effect), Stripe will issue you a Form 1099-K reflecting payments processed. If you are a non-U.S. person, you may be required to provide additional documentation and may be subject to U.S. withholding under applicable law.

You hereby represent and warrant that you have provided accurate tax information to Stripe and will update such information promptly upon any change.

6. Attribution & Tracking

6.1 Mechanism

Attribution is established when a Prospect clicks your Referral Link. The system stores a first-party cookie on the Prospect's browser containing your Partner identifier. The cookie persists for the Attribution Window (60 days). When a Prospect submits a booking or purchase form, the Partner identifier is captured into the lead record.

6.2 First-Click Wins

Where multiple Partners share Referral Links with the same Prospect, the first Partner whose link the Prospect clicks (and who is captured by the cookie) shall be the Referring Partner for purposes of Commission accrual. Subsequent clicks by other Partners do not overwrite the cookie. If the Prospect clears their cookies, switches devices or browsers, or accesses Slate via incognito/private browsing, attribution may be lost or reassigned, and Slate is not responsible for such losses.

6.3 Self-Referral Prohibited

You may not refer yourself or any account, contact, email address, phone number, or device under your control or that of an immediate family member, employee, employer, business partner, or affiliated entity. Self-referrals will not generate Commission and may result in termination under Section 15.

6.4 Pre-Existing Customers

A Prospect who is already a Slate customer (or who was a Slate customer within the prior twelve (12) months) is not eligible to be a Referred Client and will not generate Commission, regardless of attribution.

6.5 No Guarantee

Slate does not guarantee tracking accuracy, conversion rates, or any specific level of earnings. Browser, device, and network conditions may impact attribution.

7. Clawbacks & Refunds

Pre-payout clawback. If, within thirty (30) days of a Referred Client's first payment, that payment is refunded, charged back, disputed, or reversed for any reason, Commission shall not accrue and any pending Commission shall be cancelled.

Post-payout clawback. If a refund, chargeback, dispute, or reversal occurs after Commission has been paid to you, Slate may, at its sole discretion: (a) deduct the amount from your next monthly Commission; (b) carry the deduction forward to subsequent months until satisfied; or (c) require direct repayment within thirty (30) days of written demand. Repayment obligations survive termination.

Set-off. Slate may set off any amount you owe Slate (under this Program or otherwise) against any Commission payable to you.

8. Cancellation & Reactivation

If a Referred Client cancels, terminates, or fails to maintain their Slate subscription in good standing, Commission shall cease accruing for that Referred Client at the end of the calendar month in which they cease to be an Active Referred Client. Other Referred Clients are unaffected.

If a previously cancelled Referred Client reactivates and resumes payment, Commission shall resume accruing in the month following the resumed payment, provided the Attribution Window had not expired at the time of original churn (otherwise reactivation is treated as a new lead with no attribution).

9. FTC Disclosure Requirements

You are required by federal law to clearly and conspicuously disclose your material connection to Slate when promoting Slate, your Referral Link, or any aspect of Slate's services. This requirement is set forth in the Federal Trade Commission's Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 C.F.R. Part 255), as amended.

9.1 Required Form of Disclosure

The disclosure must be (a) clear, easily understood by the audience, and unambiguous; (b) in close proximity to the endorsement or referral link (not in a separate "About" page or behind a click-through); (c) in the same medium as the endorsement (e.g., visible in a video itself, not only the description; spoken in audio; written in a text post); (d) in a font, color, and contrast that is conspicuous against the surrounding content; and (e) made before or simultaneously with the endorsement, not after.

9.2 Acceptable Disclosures (non-exhaustive)

"I am a Slate partner and I earn a commission if you sign up through my link." "Affiliate link." "#ad #SlatePartner." "I get paid when contractors sign up using my link below."

9.3 Inadequate Disclosures

Hashtags such as #sp, #spon, #thanks, or "ambassador" alone are not sufficient. Burying the disclosure in dense paragraphs, hyperlinks, or footnotes is not sufficient. Telling only some of your audience is not sufficient.

9.4 Liability

The FTC may impose civil penalties of up to US$51,744 (as of December 2024, subject to adjustment for inflation) per violation. Failure to disclose is grounds for immediate termination from the Program. You agree to indemnify Slate for any liability, claims, or penalties arising from your failure to comply with this Section.

10. SMS & Email Compliance (TCPA, CAN-SPAM, State Laws)

If you send SMS, MMS, voice messages, or emails promoting Slate, you are solely responsible for compliance with the Telephone Consumer Protection Act, 47 U.S.C. § 227 and 47 C.F.R. § 64.1200 ("TCPA"); the CAN-SPAM Act, 15 U.S.C. § 7701 et seq.; the Florida Telephone Solicitation Act; the Washington Commercial Electronic Mail Act; and all other applicable federal, state, local, and international privacy and anti-spam laws.

Without limiting the foregoing, you represent and warrant that you (a) have obtained prior express written consent (or, where permitted, prior express consent) from each recipient before sending any marketing SMS or autodialed call; (b) provide a clear opt-out mechanism in every message; (c) honor opt-out requests within ten (10) business days; (d) do not send messages between 9:00 PM and 8:00 AM in the recipient's time zone; (e) maintain timestamped records of consent for not less than four (4) years; and (f) include accurate sender identification in every message.

Slate's communications to you (the Partner) are sent based on consent obtained at enrollment and are governed by Slate's Privacy Policy. You may opt out of Slate's communications by replying STOP to any SMS or following the unsubscribe link in any email; doing so does not remove you from the Program but does suspend the communications used to manage Commission notifications.

11. Prohibited Conduct

You shall not, directly or indirectly:

  1. Make any false, misleading, deceptive, or unsubstantiated claims about Slate, its products, its pricing, its capabilities, or the typical or expected results of using Slate's services;
  2. Fabricate testimonials, purchase fake reviews, or pay for endorsements without disclosure;
  3. Send unsolicited bulk communications (spam) of any kind;
  4. Bid on or use Slate's trademarks, brand names, or domain variants in paid search advertising (including Google Ads, Bing Ads, Meta Ads), or use trademarked terms in display URLs or ad copy;
  5. Use cookie stuffing, click fraud, traffic injection, redirect chains, iframe stuffing, or any other means to manipulate attribution;
  6. Misrepresent the Program, its terms, the Commission structure, your relationship with Slate, or your status as a Partner;
  7. Use the Slate name, logo, marks, or trade dress except as expressly permitted by Slate's published share-kit guidelines;
  8. Register or use any domain name, social media handle, or trademark that incorporates Slate's name or marks or any confusingly similar variant;
  9. Resell, sublicense, transfer, or assign your Referral Link or Program participation;
  10. Engage in any activity that is unlawful, defamatory, harassing, or that infringes the intellectual property or privacy rights of any third party;
  11. Use coupon, deal, rebate, cashback, loyalty, or comparison shopping sites to deliver referral traffic without Slate's prior written consent;
  12. Promote Slate to minors, vulnerable populations, or in connection with content that is sexually explicit, violent, hateful, or promotes illegal activity;
  13. Disparage Slate, its employees, or its other Partners.

12. Intellectual Property

Slate grants you a limited, non-exclusive, non-transferable, revocable license to use the Slate name, logo, and marketing materials made available through Slate's official share-kit (located at help.slatesystems.io/share-kit) solely for the purpose of promoting your Referral Link in compliance with these Terms. All other rights are reserved. You acquire no ownership interest in Slate's intellectual property. The license terminates immediately upon termination of your participation.

Any goodwill arising from your use of Slate's marks inures solely to Slate's benefit. You will not register any trademark, domain, or social handle that includes Slate's marks or any confusingly similar variant.

13. Data & Privacy

Slate processes personal data of Partners and Prospects in accordance with its Privacy Policy. As a Partner, you may obtain personal information about Prospects you refer (e.g., names, contact information, conversion status). You may use such information solely for purposes of fulfilling your obligations under this Program and shall not (a) sell, lease, or transfer such information to any third party; (b) retain such information beyond the period necessary; (c) use such information for any purpose other than operating your participation in the Program; or (d) disclose such information except as required by law.

You are independently responsible for compliance with applicable data protection laws (including the California Consumer Privacy Act, the General Data Protection Regulation, and other state and international privacy laws) with respect to data you collect or process in connection with your promotional activities.

14. Confidentiality

You may receive non-public information about Slate, its operations, customers, technology, financial details, and business plans (collectively, "Confidential Information"). You shall (a) hold Confidential Information in strict confidence; (b) not disclose it to any third party; (c) use it solely for purposes of the Program; and (d) protect it with at least the same degree of care you use for your own confidential information (and no less than reasonable care). Confidentiality obligations survive termination for three (3) years, except that trade secrets remain protected indefinitely.

15. Term & Termination

This Agreement commences on the Effective Date and continues until terminated.

15.1 Termination for Convenience

Either party may terminate this Agreement at any time, for any reason or no reason, by providing written notice to the other. Slate may terminate by SMS, email, or in-app notification.

15.2 Termination for Cause

Slate may terminate this Agreement immediately, without notice, if you (a) breach any material provision of these Terms, including without limitation Sections 9, 10, 11, or 13; (b) become subject to bankruptcy, insolvency, or similar proceedings; (c) engage in conduct that, in Slate's reasonable judgment, harms or threatens to harm Slate's reputation, brand, or business; or (d) commit fraud, misrepresentation, or unlawful conduct.

15.3 Effect of Termination

Upon termination: (a) your authorization to use Slate's marks and Referral Link ends immediately; (b) Commissions accrued and unpaid for Active Referred Clients through the termination date remain payable subject to clawback rights and Section 7; (c) for termination for cause under Section 15.2, Slate may withhold all unpaid Commissions and seek recovery of paid Commissions earned in connection with the breaching conduct; (d) Sections 5, 7, 11, 12, 13, 14, 18, 19, 21, and 22 survive termination.

16. Modifications to Program

Slate may modify these Terms (including the Commission rate, payment terms, eligibility requirements, prohibited conduct, or any other provision) at any time. Slate will provide notice of material changes at least thirty (30) days prior to the effective date by SMS, email, or in-app notification. Continued participation in the Program after the effective date constitutes your acceptance of the modified Terms.

If you do not agree to a modification, your sole remedy is to terminate your participation under Section 15.1 prior to the effective date of the modification.

17. Independent Contractor Relationship

You are an independent contractor and not an employee, agent, joint venturer, partner, or franchisee of Slate. Nothing in these Terms creates any agency, employment, partnership, joint venture, or franchise relationship. You have no authority to bind Slate, make representations on Slate's behalf, accept service of process for Slate, or incur any liability or obligation on Slate's behalf. You are solely responsible for your own acts and omissions, your business expenses, and your compliance with all laws applicable to your activities.

18. Indemnification

You agree to defend, indemnify, and hold harmless Slate, its officers, directors, employees, contractors, agents, successors, and assigns from and against any and all claims, demands, losses, damages, liabilities, judgments, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your breach of these Terms; (b) your violation of any law or regulation, including without limitation Sections 9, 10, and 11; (c) your negligence, fraud, or willful misconduct; (d) any claim by a third party arising from your promotional activities or representations about Slate; or (e) your handling of Prospect data.

19. Disclaimer & Limitation of Liability

DISCLAIMER: THE PROGRAM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SLATE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT THE PROGRAM WILL BE UNINTERRUPTED OR ERROR-FREE. SLATE DOES NOT WARRANT ANY MINIMUM EARNINGS, NUMBER OF REFERRALS, CONVERSION RATES, OR DURATION OF THE PROGRAM.

LIMITATION: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLATE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE PROGRAM SHALL NOT EXCEED THE GREATER OF (A) US$500.00 OR (B) THE TOTAL COMMISSIONS PAID TO YOU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL SLATE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST OPPORTUNITY, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

20. Force Majeure

Neither party shall be liable for any failure or delay in performance (other than payment of Commissions properly accrued and not subject to clawback) due to causes beyond its reasonable control, including without limitation acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, pandemic, government action, internet or utility failures, or third-party service provider failures.

21. Binding Arbitration & Class Action Waiver

PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

You and Slate agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Program, or your participation in the Program (collectively, "Disputes") shall be resolved exclusively through binding individual arbitration, except as set forth below. You and Slate each waive (a) the right to a trial by jury, and (b) the right to participate in any class, collective, consolidated, mass, or representative action.

21.1 Arbitration Procedures

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, if applicable, the AAA Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator, in English, with the seat in San Francisco, California. The arbitrator's award shall be final and binding, and judgment thereon may be entered in any court of competent jurisdiction. Each party shall bear its own attorneys' fees and costs, except as the arbitrator may award fee-shifting under applicable statute or rule.

21.2 Exceptions

Either party may bring (a) a small-claims action in a court of competent jurisdiction over the venue; (b) an action solely for injunctive relief to protect intellectual property, confidential information, or to prevent unauthorized use of Slate's marks; (c) any action that cannot be made subject to mandatory arbitration under applicable law.

21.3 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@slatesystems.io within thirty (30) days of your enrollment in the Program. The notice must include your full name, address, the email used at enrollment, and a clear statement that you opt out of arbitration. Opting out will not affect any other provision of these Terms.

21.4 Severability of Class Waiver

If the class action waiver in this Section is found unenforceable, then the entirety of this Section 21 (Binding Arbitration) is null and void, and the parties shall litigate in the courts identified in Section 22.5.

22. General Provisions

22.1 Entire Agreement

These Terms (together with any documents expressly incorporated by reference) constitute the entire agreement between you and Slate regarding the Program and supersede all prior or contemporaneous communications, understandings, and agreements (whether oral or written).

22.2 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect, except as provided in Section 21.4.

22.3 No Waiver

No waiver of any provision shall be effective unless in writing and signed by the waiving party. Failure to enforce any provision is not a waiver of future enforcement.

22.4 Assignment

You may not assign or transfer these Terms or any rights or obligations under these Terms, by operation of law or otherwise, without Slate's prior written consent. Any attempted assignment in violation of this Section is void. Slate may freely assign these Terms.

22.5 Governing Law & Venue

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws principles. Subject to Section 21, the state and federal courts located in San Francisco County, California, USA, shall have exclusive jurisdiction over any Dispute not subject to arbitration. You consent to personal jurisdiction in those courts and waive any objection based on inconvenient forum.

22.6 Notices

Notices to Slate must be sent to legal@slatesystems.io with copy to Slate Systems LLC, 30 N Gould St, Suite R, Sheridan, WY 82801. Notices to you may be sent to the email or phone number on file. Notices are deemed received on the next business day after sending.

22.7 Headings

Section headings are for convenience only and do not affect interpretation.

22.8 Construction

These Terms shall be construed without regard to any presumption against the drafter. The words "include," "including," and "such as" are illustrative and not limiting.

22.9 Counterparts & Electronic Acceptance

Acceptance of these Terms may be made electronically and you agree such acceptance is binding to the same extent as a manual signature. The records of the parties (including timestamps of enrollment, link sharing, and Commission acceptance) are admissible as evidence of acceptance.

22.10 Survival

Provisions that by their nature are intended to survive termination shall survive, including without limitation Sections 5, 7, 11, 12, 13, 14, 18, 19, 21, and 22.

22.11 Language

These Terms are provided in English. A Spanish translation is available at refiere.slatesystems.io/terminos for convenience. In the event of any conflict between the English and Spanish versions, the English version controls.